DC DDS & Maryland DDA — Client Information System reporting status by jurisdiction
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Submitted ✅
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Pending ⏳
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Overdue 🔴
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Total Required
🏛️ Washington DC (DDS)
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Submitted
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Pending
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Overdue
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Total
🏛️ Maryland (DDA)
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Submitted
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Pending
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Overdue
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Total
Incidents Requiring MCIS
Submission Audit Log
📷 Document Scanner
Photograph or upload documents — Arcwell OCR reads, extracts, and categorizes the content
Scan a Document
📄
Click to select photo or document
JPG, PNG, PDF — or use your camera
✅ Scan Result
Previous Scans
🔔 Reminders & Deadlines
Upcoming ISP dates, meetings, semi-annual reviews, and missing documentation
Notifications
⚠️ Overdue / Action Required
📅 Upcoming Deadlines
📝 Missing Notes Today
⚙️ Notification Settings
Arcwell will send daily reminder emails to this address.
Add staff emails to receive targeted notifications.
🚨 Incident Alert Contacts
These contacts receive immediate alerts on all incident reports. Compliance Officer and Agency Director also receive escalation alerts for overdue DDA submissions.
Person-centered community participation goals, activity tracking, and progress monitoring
Community Integration Plans
CIP Plan
🎯 Integration Goals
📅 Recent Activity Logs
📊 Progress
✅ Follow-Ups
✅ Follow-Up Tracker
All open action items across HRC reviews, CIP goals, and agency operations
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Open
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⚠️ Overdue
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Completed (30d)
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Verified (30d)
All Follow-Ups
📋 Agency Setup
Tell us about your agency to generate DDA-compliant policies tailored to your services
Agency Information
Jurisdiction & Regulation
Services Offered
Select all services your agency provides or plans to provide:
Staffing
Specialized Populations
📋 Policy Writer
DDA-compliant agency policy manual — generate, manage, and track acknowledgments
Compliance Score
—/ 100%
Loading...
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Approved
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Draft
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Under Review
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Needs Update
New HRC Review Request
Add Committee Member
Record Vote
Schedule HRC Meeting
New Community Integration Plan
Add Integration Goal
Log Community Activity
Add Follow-Up Action
Verify Completion
Report Incident
Close Incident
Add Service Coordinator
Record Behavior
Create Consent Record
Sign Consent Form
Decline Consent
Bulk Consent — Add All Applicable Services
How it works: Selected templates will create unsigned consent records. Already-existing (non-declined) consents for a template will be skipped automatically.
✍ Digital Signature — Consent Form
Add New Individual
Add Daily Note
Generate QIDP Monthly Review
Approve Document
Reject Document
Generate Individual Habilitation Plan
Add Progress Note
🏛️ Submit to MCIS
Use the values below to fill the MCIS portal form. Copy each field, paste into MCIS, then confirm submission.
⏰ Critical / Major incidents must be reported within 1 hour.
MCIS opens in a new tab. Fill the form using the values below, then click Submit in MCIS. Once submitted, come back here and click "Confirm Submission".
Log MCIS Submission
Confirm that you have successfully submitted this incident to MCIS. Arcwell will record the timestamp and mark it complete.
Edit ISP Dates
When the ISP renewal is due. Arcwell sends reminders at 30, 14, 7, and 1 day(s) before.
Reminders sent 7 days, 1 day, and morning-of.
Same reminder cadence as ISP meetings.
Add Staff Member
✨ Generate Policy Manual
AI generates complete, DDA-compliant policies tailored to your agency
⚡ Fast generation: AI writes each policy with proper regulatory language, COMAR citations, and required sections. Only missing policies are generated — existing ones are preserved.
Select categories to generate (or leave all unchecked for full manual):
Log Policy Acknowledgment
By submitting, the staff member confirms they have read and understood this policy.
Service Authorizations
Track authorized services per individual, monitor lapses, and manage change notifications
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Active (90+ days)
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Expiring ≤ 90 days
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Expiring ≤ 30 days
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Expired
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Missing Proof Docs
⏰ Expiring Soon
📋 Recent Changes
📄 Missing Auth Documents
💰 Billing Flags
All Authorizations
New Authorization
Log Authorization Change
⚡ Logging this change will automatically notify the care team, biller, supervisor, and service coordinator by email, and generate a billing flag and plan adjustment alert if applicable.
Authorization History
Quarterly Progress Reports
DDA-compliant quarterly reports — auto-generated, reviewed, and finalized per individual
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Approved ✅
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Pending Review 🟡
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Draft 📝
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Not Generated 🔴
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Total Individuals
Report Status by Individual
Review Report
Generate Quarterly Report
AI compiles all progress notes, behavioral records, incidents, and goals for the quarter. Takes 20-40 seconds.
Generating QIDP Report...
AI is analyzing daily notes and creating a Maryland DDA-compliant monthly review document. This typically takes 15-30 seconds.
🔥 Emergency Drills
Fire & natural disaster drill management — DDA compliance tracking
Upload a CSV with columns: first_name, last_name, email, phone, contact_type, role, agency
contact_type must be one of: family_guardian, service_coordinator, client_individual, external_provider, other
Edit Accommodations
📣 Staff Notifications
Manage staff email addresses, send announcements, and view delivery history
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Active Staff
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Staff with Email
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Sent Today
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Sent This Week
Staff Directory
Name
Email
Role
Location
Notify
Actions
Loading staff...
📢 Send Staff Announcement
Delivery History
When
Type
Subject
Recipients
Sent By
Loading delivery log...
Auto-Notify Triggers
Which events automatically email relevant staff
About Auto-Notifications
Incidents — All supervisors + compliance officer notified immediately when a new incident is submitted.
Policy Updates — All staff with policy notifications on are emailed when a policy is published.
ISP Reminders — Sent at 30, 14, 7, and 1 day before ISP due dates. Overdue alerts escalate to supervisors.
MCIS Changes — Admin and supervisors notified when MCIS submission status changes.
Announcements — Manual broadcasts to all staff or a specific role group via the Send Announcement tab.
Add Staff Member
Email Notification Preferences
Meeting Reminder Preferences
⬆ Bulk Add Staff
Paste one staff member per line: Name, Email, Role, Location
Jane Smith, jsmith@agency.org, dsp, Main Office
Robert Jones, rjones@agency.org, supervisor, Site B
Maria Garcia, mgarcia@gmail.com, qidp,
📧 Email Integration
Connect your Outlook/work email for incident alerts, staff communications, and inbound correspondence
📬 Email Connection
✅ Connected
🔔 Route Through This Email
Choose which Arcwell notifications are sent from your connected address instead of arcwell@polsia.app
💡 Replies to Arcwell notifications will go directly to your connected inbox — not to polsia.app
✍️ Email Signature
Appended to all outbound notifications from this address
ℹ️ How Email Integration Works
Outbound: Incident alerts, reminders, and MCIS notifications are sent from your connected address — professional appearance to staff and coordinators
Inbound: Emails sent to arcwell@polsia.app are received and automatically linked to individuals or incidents based on name/ID mentions
Replies: When staff or coordinators reply to Arcwell notifications, replies land in your real inbox — nothing gets lost
Archiving: All inbound correspondence is archived under the relevant individual's profile for audit trail
Inbound emails automatically linked to individuals and incidents
➕ Log Email Manually
Loading correspondence…
⏰ Time Clock
Staff shift tracking with GPS location verification
Clock In
📍 GPS pending…
My Active Shift
🕒
No active shift. Select a staff member and clock in.
Currently Clocked In
Shift History
Staff Hours
This Week
Individual Service Hours
Service Locations
Locations with GPS coordinates will verify staff check-ins within the configured radius.
Add Service Location
Clock Out
📍 Capturing GPS for clock-out…
Welcome to the Arcwell Demo
Explore a live agency dashboard with 6 sample individuals from Maryland DDA and DC DDS programs. Everything you see is real functionality — no screenshots.
👤
Browse individual profiles and daily notes
⚡
Generate a compliance report with AI
📋
Check the Consent Hub and approval workflows
📈
View behavioral tracking and incident reports
Enjoying the demo?
Drop your email and we'll send you a personalized walkthrough for your agency — or just keep exploring.
✅
You're in!
We'll send you a personalized overview within 24 hours. Keep exploring the demo — it's all yours.